Shipping & Returns
How much does the shipping cost?
US: $4.90 flat rate shipping, we ship for free with orders over $100
Canada: $15 flat rate shipping, we ship for free with orders over $120
Rest of the world: shipping is calculated at checkout
When will I receive my item?
Each item is made to order. Production time is between 10-14 business days from the design approval. You can select your shipping speed at checkout.
Can I cancel my order?
You can cancel your order anytime before you give us your go-ahead that we are good to proceed with your order and make your item. Once you approve the design and give us your go ahead to make your item, we will immediately start working on your order and at that point we wouldn't be able to cancel your order anymore.
Can I return my item(s)?
All of our items are personalized and made to order. Unfortunately we can’t accept returns. If your item arrived damaged, please contact us at bonjour@petitparadiskids.com and we will make things right.